Problem Solving Made Easy

From Induction of new staff to training and development of staff you are covered. Working from comprehensive experience in clinical, administrative and management in both multi-site and specialist dental practices, Accredident brings tailored training to suit you and your team.

From implementing new business strategies to ultra-efficient work processes, Accredident is ready to tackle any challenge and put you on the path to success.

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About Me.

I am a highly organised and autonomous professional with over three decades of experience in dental practice management, leadership, training, accreditation, and quality assurance. I have a proven ability to lead large teams, streamline operations, and enhance intra-practice communication. I am a passionate mentor with excellent problem-solving skills and empathy. I am highly proficient in IT and committed to continuous professional development.

EXPERIENCE

March 2019 – September 2023

Multi-site dental brand

Accreditation of 7 Clinics and management of Safety and Quality in those clinics.

Conduct risk management, policy review, and training for a team of 60 staff.

Lead recruitment and talent acquisition, onboarding, induction, and training of new staff, including clinicians.

Innovated marketing in the company.

Attended Australian Institute of Management for Leadership training courses.

St John First Aid and St John Mental Health First Aid certification.

Member of ACIPC.

March 2013– November 2018

Dental Practice Manager

Front office and Practice Management of a busy private dental practice. Payroll, ordering, HR and training, customer service, accreditation and GA theatre bookings.

Volunteer member on ADA Dental Health Foundation Committee for 3 years.

Feb 2010 – November 2012

Dental Assitant Trainer

Lectured and facilitated dental assistant training.

Assessed and supported work placements.

Developed learning materials and assessments.

Moderation and Validation of Learning Tools.

What Our Clients Have Said:

Your guidance has been invaluable, not only to our management team and I, but to the entire team. You've elevated our understanding of health and safety to new heights.

J. Donovan

Your experience, skillset and knowledge make you an asset to any workplace, but your unfaltering willingness to strive for perfection and efficiency is simply amazing.

Dr. Lee

Jo's expertise has significantly streamlined our dental practice's systems, enhancing our efficiency and patient care. I highly recommend her invaluable contribution.