Induction sets the tone of an employee's journey with you.

A comprehensive Induction Programme for dental staff, informed by the guidelines of WorkSafe WA and the NSQHS Standards is essential for promoting workplace safety and quality patient care in dental practices. In fact, it is commonly overlooked due to time constraints and pressures of staff turnover.

However, it is crucial to create a safe working environment from the start. An effective Induction Programme ensures that new dental staff are well-versed in both physical and mental health safety protocols and infection control measures, reducing the risk of workplace accidents, costly downtime, and legal liabilities. In addition, starting staff off with a thorough understanding of your company's policy on Mental Health and Safety in the workplace will create boundaries upon future staff performance can be managed.

The Induction Programme should introduce staff to all the practice's policies, including patient confidentiality and emergency response protocols, fostering ethical and professional conduct among employees. It is a work in progress alongside your Employee Handbook.

A robust Induction Programme directly impacts patient care quality by preparing dental staff to meet rigorous healthcare standards and demanding levels of service expected by the public. Well-trained staff can provide quality care, enhancing patient trust and improving feedback from patients.

Additionally, the NSQHS standard encourages continuous improvement in healthcare. An effective Induction Programme should serve as a foundation for ongoing professional development and performance management, ensuring staff stay updated with the latest technology and techniques and stay working in line with your ethos.

Have you implemented an Induction Programme for your new staff members?