.png)
Map out the entire patient journey, from appointment scheduling to post-treatment follow-ups, to gain a clear understanding of each step in the workflow.
Leverage technology to automate routine tasks and streamline communication.
Establish clear and standardised protocols for common procedures and tasks improves the consistency of services but also reduces the time spent on decision-making during routine tasks.
Regular team meetings can serve as forums for discussing challenges and brainstorming solutions, fostering a culture of continuous improvement.
Monitor KPIs such as patient wait times, appointment scheduling efficiency, and overall patient satisfaction. Solicit feedback from both staff and patients to identify areas for further improvement.
An iterative approach ensures that the workflow remains adaptable and responsive to the evolving needs of the dental practice.
Need help with your dental practice? Perhaps your systems need an overhaul! Get ready for 2024! Call now! 0414 989 628.